Managing an Outstanding Payment

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Accepted Answer

At EasyPark, we want to keep your journey moving forward. If a payment hasn't gone through, don't worry—it happens! We’ve made it simple and stress-free to get back on track so you can continue enjoying a more livable city.
How to resolve an outstanding balance
The quickest way to settle a pending payment is to refresh your payment details. This prompts our system to securely complete the transaction.
Open the App:
 Navigate to your account settings.
Update Payment Method:
 Re-enter your current card details or add a new payment method.
Automatic Processing:
 Once updated, our system will automatically attempt to process the outstanding amount.
No hidden fees, no stress
We believe in being a reliable and transparent partner. If you aren't able to update your details right this second, here is what you need to know:
Temporary Pause:
 Your account will be temporarily inactive, meaning you won't be able to start new parking sessions until the balance is settled.
Zero Penalties:
 We will 
never
 charge you extra fees or interest for an outstanding payment. We’re here to help you solve the issue, not add to it.
Our Goal:
 We want to empower you to manage your account with confidence. Once the payment is processed, your account will be fully active immediately, and you’ll be ready for your next destination!