Why does my parking cost look different?

At EasyPark, we believe in total transparency. We want you to feel confident every time you start a session, knowing exactly what goes into the price you see. If the final amount doesn't quite match what you expected, let’s break down how it works.

How is the price calculated?

To make your city life easier, we pull all the pricing information directly from the local parking operators. Here is a simple look at what makes up your total:

• The Parking Fee: This is set entirely by the parking operator (the municipality or private owner) who manages that specific spot. They decide the rates and the rules, and we simply display them for you.

• The EasyPark Service Fee: This is the small fee added on top of the parking cost. It’s what allows us to keep providing you with a seamless app experience, remote extensions, and the freedom to find parking faster.

Still don't think the price is right?

We are here to help you solve any issues and ensure you are being charged correctly. If you have compared the operator's local rates with your receipt and things still don't add up, here is the best way forward:

1. Check your receipt: Review the breakdown in the "History" section of your app.

2. Contact our team: If something is still off, reach out to our customer care team. We will investigate the details with the parking operator on your behalf and make sure everything is settled.

Our goal: We want to make cities more livable by providing a reliable, stress-free parking service. If something isn't right, we’re committed to fixing it so you can get back to your journey.