Why Won’t My Parking Session Stop?

1. City-Specific Rules (Majadahonda & Béjar)

In some cities, such as Majadahonda and Béjar, local regulations do not allow a parking session to be stopped once it has started. This isn't an app error; it’s simply how these municipalities have chosen to manage their parking time.

2. Minimum Stay Requirements

Just as many cities have a maximum time limit, some also have a mandatory minimum time.

  • What happens: If you try to stop the session before this minimum is reached, the app will automatically adjust your end time to the minimum required. The session will then stop itself once that short period has passed.

3. Outside of Regulated Hours

If you try to stop a session when the parking zone is no longer "active" (for example, late at night or during a free holiday period), the app won't allow changes.

  • The Fix: Since parking is already free during these times, your paid session effectively "pauses" or ends according to the schedule set by the city.


Quick Check

  • Confirming the Stop: Always wait for the confirmation message in the app to ensure your request was processed.

  • Check the Clock: If you are in a city that allows early stopping, your final price will be updated immediately to reflect only the time you actually stayed.

Still having trouble? If you aren't in Majadahonda or Béjar and believe your session should have stopped, please reach out to our support team.