How to check your invoice payment status

Question

Accepted Answer

As a business account administrator, you can quickly verify the status of your company’s invoices directly through the 
Self-Service Portal
. This gives you full visibility into your billing without needing to contact support.
Steps to check your status:
Log in:
 Access the 
Self-Service Portal
 on our website using your admin credentials.
View History:
 From the menu on the left, select 
Payment History
.
Check the Status:
 Look for the 
Status
 column. Each invoice will be clearly marked as 
Paid
 or 
Unpaid
.
Managing outstanding balances
Downloading Invoices:
 If an invoice is marked as unpaid, you can download the original PDF by clicking the 
downward-pointing arrow
 next to the status.
Underpaid Invoices:
 If an invoice shows as partially paid, please 
contact us
 with the invoice number. We will be happy to help you check the remaining balance.
Organize your View:
 Use the built-in filtering and export options to simplify your expense management and bookkeeping.