Why can't I add a license plate in the EasyPark app?

Can’t add a license plate in the EasyPark app? That’s unfortunate, but it’s usually easy to fix! In some cases, a license plate may be (temporarily) blocked in our system.

Possible reasons

A license plate may be blocked if:

• It’s a rental or lease vehicle

• The vehicle is a company car used by multiple drivers

• The license plate was recently transferred, because the vehicle changed ownership

In some cases, a license plate may have been previously linked to another EasyPark account. This can cause the system to automatically block it for a short period.

What can you do?

No worries, we’re happy to look into it for you. Please contact our customer service team. We’ll check the license plate and help you get the vehicle added to your account.