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- My card is not working/ Why is my account inactive?
Apart from the card being expired, there are several other common reasons why your credit card might not work. Please check the following:
Card Activation: Ensure the card is activated.
Foreign Transactions: Make sure foreign transactions are enabled.
Online Payments: Verify that online payments are allowed.
Transaction Limits: Check if there are any upper or lower limits for transactions.
Sufficient Funds: Ensure the card has sufficient funds or that the credit limit has not been reached.
Important Tip:
Settings like these can change from the card issuer’s end without your knowledge. It’s a good idea to check with your issuer if something seems to have changed.