Why have I received a fine?

It can be frustrating to get a parking fine. Let's figure out why it happened. Here are some common reasons:

  • Reason for parking fine: Start by checking the reason stated on the fine itself. It will indicate why it was issued.
    Common reasons include unpaid parking, a traffic rule violation, or other specific reasons.

  • No Parking Started: Did you start a parking session using the EasyPark app? This is necessary unless you have a valid permit or residential parking.

  • Wrong Zone Number: Parking zones can change. Did you double-check that the zone number you entered matched the signs near your car?

  • Wrong License Plate: One possible reason is that the parking session was registered under a different license plate. Please double-check that you selected the correct plate in the app and that the license plate number was entered accurately.

  • Outside Parking Hours: Some areas only allow parking at certain times or on specific days. Did you park within the allowed hours?

  • Time Limit Exceeded: Some zones have a maximum time you can park. Did you go over this limit?

  • Reserved Space: If you parked in a spot for permit holders or specific vehicles (like disabled parking), you might get a fine.

  • Payment Issue: Was there a problem with your payment method (like a declined card)? This could mean your parking wasn't registered.

  • EasyPark Not Supported: Not all parking areas work with EasyPark. Ensure the displayed area code corresponds to the location where you are parked.

How Do I Check Why My Fine Was Issued?

Let's investigate what happened:

  1. Check Your EasyPark App:

    • Open the app and look at your recent parking sessions.

    • Was there an active session when you got the fine?

    • Were the license plate and zone number correct?

  2. Look at the Fine Itself:

    • The reason for the fine is usually printed on the ticket.

    • The name of the organization that issued it (like the city or a parking company) will also be there.