Report a Problem

The EasyPark app is designed to work seamlessly across a variety of devices and operating systems. However, due to the many variables in smartphone hardware, OS versions, and individual settings, unforeseen issues may occasionally arise despite our extensive testing.

If you encounter a bug or technical error, here is how you can report it to our team:

1. Take a screenshot

A picture is worth a thousand words. Capturing a screenshot of the specific error message or the screen where the issue occurs helps our technical team diagnose the problem much faster.

2. Have your account data ready

To locate your specific session or account in our system, please include:

• Your registered phone number (including country code).

• The license plate number involved (if applicable).

3. Contact Customer Service

Once you have your information ready, send it to our Customer Service team via our [Contact Form].

Tip: Before reporting, please ensure you are using the latest version of the EasyPark app by checking for updates in the Apple App Store or Google Play Store. Often, a quick update or restarting the app can resolve minor glitches!