Error code -1

If you encounter Error Code -1 or a similar technical notification while using the app, it usually indicates a temporary synchronization or compatibility issue. Please follow these steps to resolve the problem:

Recommended Troubleshooting Steps

Most minor glitches can be fixed by ensuring your software is current:

  • Update the App: Check the Apple App Store or Google Play Store to ensure you are running the latest version of EasyPark.

  • Update Your Operating System: Verify that your smartphone (iOS or Android) is updated to the most recent version to ensure full compatibility with our latest security features.

  • Refresh Your Connection: Try toggling your internet connection (switching from Wi-Fi to Mobile Data) or restarting the app to clear temporary network glitches.


Still Experiencing Issues?

If the error persists after following the steps above, please contact our support team via our [Contact Form] so we can investigate further.

To help our technical team resolve this quickly, please include the following details:

  1. A screenshot of the specific error message.

  2. Your mobile phone number associated with the account.

  3. Your license plate number.

  4. The device model you are using (e.g., iPhone 15, Samsung S24).

By providing these details, our technical team can pinpoint the cause and get you moving again as soon as possible!