Klarna

Here is everything you need to know about setting up, using, and managing Klarna directly in the EasyPark app.

Step 1: Learn How Klarna Works in the App

When you choose Klarna in the EasyPark app, we use Klarna’s Pay Now feature to keep your transactions quick and simple.

  • Immediate payment: Your parking total is deducted right away from your linked card or bank account via direct debit.

  • No loans or extra steps: This is a direct, instant payment—not a credit agreement, loan, or buy-now-pay-later setup.

  • How to verify success: Once you start parking, check your active screen in the app. An active parking clock means your payment method is confirmed and your session is running.

Step 2: Set Up a Supported Card or Account

Before you hit the road, make sure you have a compatible payment method connected to Klarna.

  • Supported cards: Visa and Mastercard.

  • Direct debit: Bank account direct debit is supported in select markets, such as Sweden and Germany.

  • Unsupported methods: American Express and Discover are not accepted through Klarna.

  • How to verify success: Go to Profile > Payment Methods in your app. A green checkmark next to Klarna confirms your account is connected and ready to go.

Step 3: Enjoy Zero Credit Score Impact

You can park with complete peace of mind knowing your credit rating stays protected.

  • No hard credit checks: Linking your Klarna account or paying for parking will never affect your credit score.

  • Identity verification only: Klarna may run a quick, soft check to verify your identity or authorize your card, which leaves no mark on your credit report.

  • Regional details: To learn more about how local credit verifications work in your area, visit klarna.com and search for credit check information in the Klarna Help Center.

  • How to verify success: You can start parking right away without waiting for lengthy approvals or background checks.

Step 4: Fix a Declined or Rejected Payment

If Klarna declines a payment, its automated security system handles the decision. Because our support team cannot view Klarna’s private security details or manually override their system, run through these quick checks:

  1. Check your market location: Make sure your Klarna account is registered in the same country where you are currently parking.

  2. Complete identity verification: Open your Klarna app to see if a quick identity check (like a photo ID scan) is pending.

  3. Review card and bank details: Confirm your card has not expired. If you recently updated bank details, allow 3–5 business days for processing.

  4. Check Klarna account status: Ensure your Klarna account is active and free of temporary holds.

  • Backup action: If your payment still does not go through, simply select another saved card in the EasyPark app so you can finish your session without delay.

  • How to verify success: Select your fallback payment option, tap confirm, and verify that your parking timer starts immediately.

Step 5: Understand Daily Charges and Unrecognized Items
To help keep transactions clear and cut down on extra processing, daily parking activity is streamlined into single charges.

  • Grouped daily charges: We process parking charges once per day (usually around midnight). If you park multiple times in one day, Klarna combines those sessions into a single daily total.

  • How to verify a charge:

    1. Open your EasyPark app and tap History to compare your session dates and totals.

    2. Check your email for individual receipts sent for each session.

    3. Ask anyone in your household who shares your account if they parked today.

  • Reporting unknown charges: If you still do not recognize a charge, open the Klarna app and report it directly through their customer support chat.

  • How to verify success: Your EasyPark history total will match the combined amount shown on your email receipts and Klarna charge statement.

Step 6: Settle Outstanding Balances Easily

If Klarna notifies you about an outstanding balance after you park, do not worry—your session is still completely valid!

  • Your session is covered: Your active or completed parking session remains valid in our system.

  • Settle in the Klarna app: If a daily automatic charge fails (for example, if a direct debit account had insufficient funds), open your Klarna app to review and pay the remaining balance.

  • How to verify success: Check your main Klarna dashboard—once settled, your account will show a 0 balance due.