How to update or change my method of payment

Updating Your Payment Method (Private Customers)

Keeping your payment information current ensures that your parking sessions are never interrupted. Here is how you can manage your details quickly and securely.

Via the EasyPark App

The most efficient way to update your information is directly through the app:

  1. Open the EasyPark app.

  2. Tap the Menu (three horizontal bars in the top corner).

  3. Tap Payment.

  4. Tap Add/Change payment method.

  5. Choose your new payment method and follow the on-screen instructions to complete the update.

Good to know: When you add a new payment method, the previous one is automatically replaced. You do not need to manually delete the old information.

Via the Website

Please note that updating your payment method via the self-service portal on our website is no longer possible. All payment updates must be performed within the EasyPark app for enhanced security.

⚠️ Security Notice: Phishing Warning

Your security is our priority. Please keep the following in mind:

  • Official Channels Only: Always use the official EasyPark app or our verified website when entering personal or payment information.

  • No Sensitive Requests: EasyPark will never ask for sensitive details (such as your full credit card number or CVV) via email, text message, or over the phone.