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- help
- payment and pricing
- The amount charged is higher than the parking cost.
Did you notice that the amount charged in your bank isn't exactly what you thought your parking cost? Don't worry, there's usually a simple explanation! It might be because we bundle your parkings together.
All the parking sessions you have on the same day, or sometimes even the day before, will often show up as one combined charge in your bank statement within 1-2 business days.
How to Easily Check What's What:
Want to see if your parkings were combined? Here's the super easy way:
Log in to the app or website to get your receipts. Here’s how.
Checking Your Parking Payments: Download your parking receipts to verify charges. If multiple sessions were combined into a single payment, they will appear on the same receipt.
Still unsure?
If you've checked your receipts and something still doesn't seem right, our customer service are happy to help.