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Do you have a question? We may already have the answer! Check out our frequently asked questions below, or look for your answer using the search bar. If you still need help finding the answer you're looking for, please get in touch with our Customer Care, and we will make sure you get the help you need.
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Customer Service Temporarily Unavailable – June 12–13
To better assist you in the future, our customer service team will be participating in training activities on Thursday, June 12, and Friday, June 13.
In the meantime, our chatbot is always available to help you!
Summer Opening Hours (June 16 – August 10, 2025)
During the summer period, we will operate with slightly adjusted opening hours:
Opening hours:Monday–Friday:
Live Chat: 08:00–15:30
Phone: 10:00–14:00
General opening hours: 08:00–16:00
Saturday, Sunday and public holidays: Closed
Chatbot & LiveChat
Our ChatBot is always available, and our customer service agents respond via live chat when they are online. This is the fastest way to get help!
Fill out and send in your support request using our customer service contact form and we will get back to you as soon as possible.
Unfortunately, we are experiencing that dishonest individuals are using EasyPark’s name in attempts to obtain sensitive information.
We strongly advise against clicking on any links or sharing personal information via a link received in an SMS or email. EasyPark does not send SMS or emails about updating payment/invoice information. If you have unfortunately provided payment information through a link in an SMS or email, please contact your bank immediately. They can help you take the necessary actions.