- help
- payment and pricing
- Receipts
If you need a specific receipt or want an overview of your payment history, you can find this by downloading the receipts for the parkings in question. See how below.
Here's how to download your receipts
In the EasyPark App:
Open the App
Tap the menu: In the upper corner
Go to "Activity"
Choose Your Parking: Find the parking session you need a receipt for.
"Send receipt by email": Just tap that
On Our Website:
Log In: Head over to easypark.no and sign in.
Go to "History": You'll find your past parking there.
Tap on the Parking: Click on the one you need.
Download: You can download the receipt or a confirmation of your parking.
Important Note: If you parked a few times on the same day, it will be bundled into one receipt. If you just need confirmation for one specific parking, you can grab the "parking confirmation" from our website.
Troubleshooting Unsent Parking Receipts
If you haven't received your parking receipt, please try the following:
Verify your email: Ensure your correct email address is registered in the "Account" section. You can also change the receipt's email address there.
Wait for payment completion: Receipts can only be generated after the parking fee has been charged to the card linked to your account. Please wait until the payment is processed and then try again.
Want Receipts Sent to You Automatically?
You can turn on automatic receipt delivery, so you don't even have to think about it! Here's how:
Open the App
Tap the menu
Select "Notification Settings"
Turn on "Receipt"