Adding, removing, or updating users

For Employers/Account Administrators

This section explains how to manage users associated with your business account.

Adding a new user:

  1. Log in to the self-service portal.

  2. Navigate to the "Users" menu.

  3. Click "+ Add New User" (top-right corner).

  4. Complete the required fields.

  5. The new user will receive an SMS with a direct link to access the business account in the EasyPark app.

Removing or updating a user:

To remove or update an existing user, locate their name and click the three dots next to it. Then, select the desired action from the menu.

When closing user accounts, there is a one-month notice period for subscriptions, plus the remainder of the current month.

You may edit the following details:

  • Email address

  • Assigned vehicles

  • Cost center

  • Enable automatic parking confirmation via email

Note: You cannot change the phone number of the user. If an employee has a new phone number, you must close the existing user account and add a new user with the correct number.

Login to self service portal

Read more here.

For Employees

Joining your company's EasyPark Business account

We can help you join your company's EasyPark business account. To get started, please contact our customer care.

Please note that in some cases, your company's administrator needs to approve new users. If this applies to your company, we will direct you to your admin for approval.

Termination of your company account access:

We are here to help if you need to close your individual access to your company's EasyPark Business account. Please contact our customer care.

Kindly note: the standard notice period is the current month plus one additional month, and this may be applicable to your account.