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Under the General Data Protection Regulation (GDPR), we are legally required to protect all personal data, including information related to customer accounts. This means we cannot share any details about another person’s account without their explicit consent.
To ensure compliance with GDPR and safeguard privacy, the account holder should ideally contact us directly. If this is not possible, one of the following conditions must be met before we can proceed:
Verbal consent: The account holder participates in the call and provides clear verbal authorization.
Written consent: The account holder gives explicit permission via email correspondence.
These measures help us prevent unauthorized access and ensure that personal information remains secure and confidential.