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Do you have a question? We may already have the answer! Check out our frequently asked questions below, or look for your answer using the search bar. If you still need help finding the answer you're looking for, please get in touch with our Customer Care, and we will make sure you get the help you need.

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Contact us

Still haven't found the answer to your question? Contact us! EasyPark's customer service is available via chat and email - we are happy to help you!

LiveChat is exceptionally closed Thu-Fri 12.-13.6.2025.

Kindly note, on-site customer service is not available.

Opening hours:

Monday to Friday: 07:00-21:00
Saturday: 09:00-18:00
Sunday: 12:00-18:00
Closed on public holidays

Exception opening hours are updated here:

Whit Sunday 8.6.2025 - Closed
On Thursday 12.6.2025, we will be available exceptionally by email only.
On Friday, 13.6.2025, we will be open exceptionally from 08:00 to 17:00.
Midsummer Eve 20.6.2025 - Closed
Midsummer 21.6.2025 - Closed
Sunday 22.6.2025 - Closed
Saturday 1.11.2025 - Closed
Independence Day 6.12.2025 - Closed

We reserve the right to make changes regarding exceptional opening hours.

Customer care
Chatbot & LiveChat

Our ChatBot is always available, and our customer service agents respond via live chat when they are online. This is the fastest way to get help!

Self service
Other contact options

Find other contact options by visiting our FAQ section.