We are currently working to resolve a technical error affecting certain transactions via Vipps and MobilePay. We can confirm that automatic refunds for all overcharges are underway; you do not need to take any further action. It may take a few business days before the transaction is fully processed, but we are working around the clock to finalize the matter. Thank you for your patience.

Cities and operators

We are currently working to resolve a technical error affecting certain transactions via Vipps and MobilePay. We can confirm that automatic refunds for all overcharges are underway; you do not need to take any further action. It may take a few business days before the transaction is fully processed, but we are working around the clock to finalize the matter. Thank you for your patience.

Cities and operators

We are currently working to resolve a technical error affecting certain transactions via Vipps and MobilePay. We can confirm that automatic refunds for all overcharges are underway; you do not need to take any further action. It may take a few business days before the transaction is fully processed, but we are working around the clock to finalize the matter. Thank you for your patience.

Cities and operators

We are currently working to resolve a technical error affecting certain transactions via Vipps and MobilePay. We can confirm that automatic refunds for all overcharges are underway; you do not need to take any further action. It may take a few business days before the transaction is fully processed, but we are working around the clock to finalize the matter. Thank you for your patience.

Cities and operators

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How can I contact you?

How can I contact you?

General Opening Hours

Mon–Fri: 8:00–18:00

Sat: Closed

Sun: Closed

Customer Service Hours (by phone)

Mon–Fri: 8:00-12:00

Closed on public holidays

Exceptions to opening hours will be updated here:

We reserve the right to make changes to exceptional opening hours.

Chatbot and Live Chat

You can ask your question via our Chatbot, which is available 24/7.

Our customer service is available via live chat during the following hours:

Mon–Fri: 10–17:30 (excluded Wed 11:30-17:30)

Sat: Closed

Sun: Closed

Exceptions to chat opening hours will be updated here:

Fri 3.4. Closed
Sat 4.4. Closed
Sun 5.4. Closed
Mon 6.4. Closed

We reserve the right to make changes to exceptional opening hours.