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- I have received a payment reminder
Receiving a payment reminder can be concerning, but it may not always mean your payment hasn’t been received. Follow the guidance below to address the situation.
Steps to Take:
If You’ve Already Paid:
You can safely ignore the reminder if the original invoice has been settled.
If the Invoice Is Unpaid:
Make sure to pay the reminder invoice promptly to avoid any additional charges.
If You’re Unsure About Payment Status:
Contact our customer service team to confirm whether your payment has been received.
Timely payments help avoid additional fees. If you need clarification or assistance, don’t hesitate to reach out to us for support.