How to report a technical issue

At EasyPark, we want your parking experience to be as smooth as possible. Because there are so many different types of smartphones and settings, sometimes things don't go exactly as planned. If you run into a glitch, we’re here to help you fix it!

Step 1: Check for updates Before reporting an issue, please ensure your phone’s operating system and the EasyPark app are both updated to the latest version. Often, a quick update solves the problem instantly.

Step 2: Try to reproduce it If the issue happens again after your update, take a quick note of what happened right before the error appeared. This helps us find a solution much faster for you.

Step 3: Let us know We’re ready to get you back on track. Give us a call, and we’ll look into it together:

• Phone: +41 435 080 189

Our Goal: By reporting bugs, you’re helping us improve the app for everyone and making our cities more livable. Thanks for being part of the team!