Having trouble logging in?

Question

Accepted Answer

We want to get you parked and on your way as quickly as possible. If you’re having trouble signing in, try these simple steps to unlock your account.
1. Check your phone number format
 Double-check that you’ve selected the correct country. When using a country code (like +41), remember to 
leave out the first zero
 of your mobile number.
Example: Use +41 79... instead of +41 079...
2. Reset your password
 It happens to the best of us! If your password isn’t working, simply tap 
'Get new password via SMS'
. We’ll send a fresh code straight to your phone.
3. Quick tech check
 Still no luck? Ensure your phone has a stable internet connection and that both your app and phone software are updated. A quick update often clears the path.
Still need a hand?
 If you’re still stuck, our team is ready to help you get back into your account. Just reach out!