Connection issues? Let’s get you back online

Is the app saying it can’t connect? Don't worry—this is usually a quick fix. Follow these simple steps to get back to your parking session.

Step 1: Check your connection Make sure your mobile data or Wi-Fi is turned on. Sometimes toggling "Airplane Mode" on and off for a moment can help refresh your signal.

Step 2: Give it a moment Occasionally, our servers take a tiny "breather" to stay updated. Wait a minute and try the action again—it often works on the second attempt!

Step 3: Refresh the app If the message persists, ensure your phone’s software and the EasyPark app are fully updated. If needed, a "clean install" (deleting and re-downloading the app) can clear out any old data causing the hitch.

Still stuck? We’re here for you! If you’ve tried these steps and still can't connect, please reach out so we can help you personally.