Can’t start your parking? Let’s fix it

Running into trouble starting a session? Don't worry—we’ll help you figure out if it’s a local connection glitch or a setting on your phone so you can park with confidence.

1. Try a quick test To see if the issue is specific to one location, try starting a session in our test area 9999. It’s completely free and designed for exactly this purpose! Alternatively, you can try starting a session where you are—remember, you can always cancel any parking within 3 minutes at no cost.

2. Refresh your app If it’s still not working, your app might just need a quick refresh. Ensure both your phone’s operating system and the EasyPark app are updated to the latest version. A "clean install" (deleting and reinstalling) can also clear out any minor hiccups.

3. Give it a moment Sometimes it's just a temporary signal flicker. Wait a minute and try one more time.

Need immediate help? If you’re at your destination and still can't start your parking, please contact us right away. We want to make sure you’re parked safely!