Troubleshooting Your Payment Card

It’s frustrating when things don’t go as planned, but we’re here to help you get back on the road. If your card isn't working—and you’ve already checked that it hasn’t expired—there are usually a few simple settings that can fix the issue.

Quick Checklist to Get Moving Again

Sometimes, card issuers update security settings or limits without notice. Check these common factors in your banking app or with your provider:

• Online Payments: Ensure "E-commerce" or "Online Transactions" are switched on.

• International Use: Since EasyPark operates across Europe, make sure "Foreign Transactions" are enabled.

• Card Limits: Verify that there isn't a transaction limit that is too low for your parking costs.

• Balance & Activation: Double-check that the card is fully activated and has sufficient funds or credit available.