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Receiving a parking fine is never the highlight of your day, and we want to help you figure out what might have happened. While we strive to make parking as seamless as possible, accuracy is key to ensuring cities stay moving and livable.
Before reaching out to the parking operator to appeal, please take a moment to check these common factors.
Quick Checklist
The License Plate: Even a small typo can lead to a fine. Double-check your app history to ensure the license plate used for the session matches your vehicle exactly.
The Area Code: The app suggests an area based on your GPS, but technology can sometimes be slightly off. Always verify the Area Code on the app screen against the physical signs on the street before you confirm.
Active Session: Did the session expire? Check if your parking ended earlier than expected or if you forgot to extend it when your plans changed.
Local Regulations: Sometimes a fine is issued for reasons outside of the app, such as parking too close to a fire hydrant, blocking a driveway, or staying in a "no-parking" zone during street cleaning.
Next Steps
If you’ve confirmed that your license plate, area code, and session time were all correct, your next step is to contact the parking operator (the authority that issued the ticket) directly. They are the only ones who can review or cancel a fine.