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Case study: Plunkett Homes boosts efficiency with EasyPark Business, reclaiming 283 workdays for employees each year
Plunkett Homes, a long-standing member of the JWH Group, has been proudly building quality homes across Western Australia since 1903. With a dedicated team of 115 employees and continuous business growth, the company faced increasing challenges managing limited office parking capacity. Field-based supervisors and new staff were often required to pay for on-street parking out of pocket, creating a time-consuming reimbursement process of manual forms, scanned receipts, and multiple approvals before payroll could issue refunds.
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The challenge
As Plunkett Homes’ workforce expanded, parking demand consistently exceeded availability at the main office. Employees needing to park on-street nearby had to cover parking costs themselves and then claim reimbursement.
This manual process created inefficiencies on several levels:
Employees spent valuable time managing receipts and completing claim forms.
Payroll and administration staff were burdened with verifying and processing numerous claims each pay cycle.
The delayed refund process caused frustration and added unnecessary administrative overhead.
Plunkett Homes sought a streamlined, modern parking solution that could eliminate personal payments, simplify cost allocation, and improve the employee experience.
The solution
EasyPark Business offered the ideal solution to Plunkett Homes’ challenge. By introducing a fully digital, centralised parking management system, the company transformed the way its employees handle parking.
Now, supervisors and staff can easily select and pay for parking directly through the EasyPark mobile app, while all transactions are automatically billed to the company account. EasyPark provides clear, consolidated monthly statements summarising all parking activity, greatly simplifying accounting and payroll processes.
In addition, the EasyPark team worked closely with Plunkett Homes to ensure a seamless onboarding experience. Setting up new user accounts or adjusting account details now takes just minutes, supported by responsive and proactive customer service.
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The customer value
Since implementing EasyPark Business, Plunkett Homes has eliminated the need for manual reimbursements and reduced administrative workload for both employees and payroll. The company now enjoys improved efficiency, greater transparency, satisfied employees and a smoother parking experience for its field-based staff.
EasyPark enables Plunkett Homes to reclaim 283 working days each year across the team, time once lost to parking-related admin and expense reporting
That's the equivalent of a full-time position’s worth of time saved annually, freeing up valuable resources to focus on building great homes and serving customers.
Said by the customer
Rhianne Bonfield, Brand Manager at Plunkett Homes, praises the collaboration:
"Working with EasyPark is a breeze. The team is always responsive, whether it’s setting up new accounts or adjusting details. They provide helpful and timely support for any queries. Plus, the app is incredibly user-friendly. Our team covers a broad demographic, and everyone finds it easy to use."
Rhianne Bonfield, Brand Manager at Plunkett Homes, praises the collaboration:
Maximise efficiency and save valuable time for your enterprise
Did you know that an average of 512 days per year are wasted on parking related operations by a business with over 100 employees who park everyday? Try our calculator to see how much time you can save with EasyPark Business!
Contact us
Do you have any questions or want to know how to proceed? Get in touch! Call us at 1300 734 070 or fill in your details and one of our advisors will get back to you as soon as they can. If you are already a business customer and have a question, check out our support section.
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