Having trouble connecting?

It is frustrating when technology doesn't cooperate, but connection issues are usually quick to resolve. Let's get you back online and ready to park.

If the app is having trouble loading, try these troubleshooting steps:

• Check your network: First things first—ensure your mobile data or Wi-Fi is switched on and active. Try opening a website on your phone's browser to make sure your internet is responding.

• Update and reinstall: If your network is working fine but the app is still stuck, a clean install usually does the trick. Delete the app, download it again from your app store, and ensure both the app and your phone's operating system are updated to the latest version.

• Give it a moment: Sometimes, it is simply a temporary hiccup on our servers. If you have tried the steps above and still can't connect, take a short breather and try again in a few minutes.