Connection error: Could not connect to server

Seeing a "Could not connect to server" error message? Don't worry—this is usually a temporary hiccup that can be resolved with a few quick checks to get you back on track.

Here is how to troubleshoot the issue:

• Check your network connection: First, ensure that your mobile data or Wi-Fi is active and working. A quick way to test this is by trying to load a webpage on your phone's internet browser.

• Try a clean install and update: If your internet connection is fine but the error persists, try deleting the EasyPark app from your phone and downloading it fresh from your app store. Also, check your device settings to make sure both the app and your phone's operating system are updated to the latest available version.

• Give it a few moments: Sometimes, it is simply a brief interruption on our servers. If you have tried the steps above and still can't connect, take a short breather and try opening the app again in a couple of minutes.