What to do if your card isn't working

It is incredibly frustrating when a payment doesn't go through. If your card has suddenly stopped working in the app, it is usually a quick fix.

Aside from checking that the card hasn't expired, here are the most common reasons why your transaction might be declining:

• Online payments are disabled: Ensure your card is authorized for e-commerce and internet purchases within your banking app.

• International transactions are turned off: Because EasyPark operates across multiple borders, your bank might block the charge if foreign transactions are restricted.

• Transaction or spending limits: Check if your card issuer has set any upper or lower limits on single online transactions.

• Insufficient funds or credit limits: Double-check your current balance or see if you have reached your credit limit.

• Card activation status: If you recently received a replacement card, make sure it has been fully activated for use.

Good to know: Banks occasionally update their security policies or reset card settings without notifying you. If everything looks correct on your end, a quick call to your card issuer or bank will usually clear things up right away.