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- payment and pricing
- I can't update my credit card
If the app is rejecting your credit card during an update, don't worry. This is usually down to a quick-to-fix security setting with your bank.
To get things sorted, check these common reasons why a card might be declined:
Active and valid: Double-check that your card is fully activated and has not expired.
Online and foreign transactions: Because EasyPark operates internationally, your card must be authorized for both online purchases and international transactions.
Spending limits: Ensure your bank hasn't set an upper or lower limit on single online transactions that could block our system's authorization check.
First-time use activation: If it is a brand-new card, some banks require you to use it at least once with a PIN in a physical store or at an ATM before it can be successfully linked to digital apps.
If everything looks correct on your end but the card is still being rejected, reaching out to your card issuer or bank is the quickest way to find out exactly what is holding it up.
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