Why did I receive a parking fine?

Finding a yellow slip on your windshield is the last thing you want. While EasyPark helps you manage your parking, fines are issued by local operators. Before you reach out to them, let’s double-check a few things together:

  • License Plate Check: Did you select the correct car? Even a small typo or having your other vehicle selected in the app can lead to a fine. You can always verify your active plate on the main screen.

  • Area Code Accuracy: Did the area code in the app match the signs on the street? Sometimes GPS can be slightly off due to tall buildings or weather. Always glance at the local signs to ensure the numbers match.

  • Session Status: Is it possible your session ended earlier than expected, or perhaps it wasn't started successfully? Check your "History" to see the exact start and stop times.

What to do next: If all your details were correct and your session was active, you’ll need to contact the parking operator (the name is usually on the ticket) to contest the fine. We provide the digital proof of payment in your history to help you out!