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As a business account administrator, you have full control over your team's access. You can easily add new team members, update their details, or remove them directly from the self-service portal.
Adding or updating employees
Log in to the self-service portal with your administrator credentials.
Go to Users in the main menu.
To add a new employee: Click + Add new user and fill in their details.
To make changes or remove someone: Click the three dots next to the specific user's name to view your options.
Removing an employee subscription
Please keep in mind that employee subscriptions have a one-month notice period. When you initiate a cancellation, you can choose whether to block the employee from parking immediately or allow them to continue using the account during the notice period.
Closing the entire business account
If you need to close your company's entire business account, please reach out to your dedicated account manager or our Customer Care team. Account closures require a one-month notice period, meaning your team can continue to use the account to park until the end of the next calendar month.
Need a visual guide? To see exactly how to navigate these settings step-by-step, take a look at our self-service video tutorial.