Could not connect to server

How do I resolve connectivity issues with the app?

If you are experiencing connectivity issues with the app, follow these steps to troubleshoot and resolve the problem:

Step 1: Check your network connection

• Solution: Ensure that your device is connected to a stable network (Wi-Fi or mobile data). A weak or intermittent connection can cause issues with app functionality.

Step 2: Reinstall the app

• Solution: If the issue persists, try deleting and reinstalling the app. This can help fix any app-related issues or glitches.

Step 3: Update your app and operating system

• Solution: Ensure that both your app and your device’s operating system are updated to the latest versions.

  • Tip: Updating both the app and operating system can resolve compatibility issues and improve performance.

Step 4: Check for server issues

• Solution: Sometimes, temporary server errors can cause connectivity problems. If the issue persists, try again after a short while.