Can I get my money back?

What to Do if You Receive a Parking Fine?

If the license plate, area code, time, and date listed on the parking fine match your parking session details, it is likely that your parking was valid.

Steps to Take:

  1. Verify Your Parking Details

    • Double-check the license plate, area code, time, and date on the parking fine against your parking session in the app.

  2. Submit a Dispute

    • If you had a valid parking session, you can contest the parking fine with the parking operator or municipality responsible.

    • Provide all relevant documentation, such as a screenshot of your parking session, to support your claim.

  3. Pay the Fine

    • Remember to pay the parking fine while your dispute is being processed to avoid additional fees or penalties.

Important Notes:

  • EasyPark does not issue parking fines. We act solely as a payment platform for parking operators.

  • The resolution of disputes lies with the parking operator or municipality, not EasyPark.