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What is EasyPark's comment on the Supreme Court's ruling?
Overview of the case: EasyPark acknowledges the Supreme Court's ruling dated February 17, 2022, in the case "Kontrolafgift kunne ikke fastholdes," case number BS-45860/2020-HJR.
Key Details of the Ruling:
The Supreme Court highlighted specific circumstances in the case, including:
A request for a warning when using GPS in the app.
The two parking areas, located close to each other, were operated by the same provider, APCOA, who had received payment for the incorrect area.
EasyPark’s Response:
EasyPark acknowledges the court's decision and highlights the following:
EasyPark developed a GPS warning feature in 2018, which alerts users when multiple parking zones are available nearby. This feature was implemented to prevent similar mistakes from occurring.
The feature has been available in the app for more than three years and was further improved in 2021.
“Therefore, a similar case after 2018 would have had a different outcome, as the lack of a warning was a central part of the reasoning for the Supreme Court’s decision,” said Bernd Reul, Country Director, Denmark, EasyPark Group.
Conclusion:
EasyPark continues to improve its app features to ensure a better user experience and avoid similar issues in the future.
Why did the Supreme Court rule as it did?
The key reason behind the ruling was the lack of a warning when using GPS to select a parking space in an area with multiple possible options. EasyPark has since addressed this issue by introducing a warning feature to inform users of nearby parking zones.
How did EasyPark respond to the ruling?
EasyPark immediately acknowledged the ruling and outlined improvements made to the app to prevent similar errors in the future.
The GPS warning feature, first developed in 2018, has been improved over time and now provides users with an accurate warning when multiple parking areas are close to each other.