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  • An incorrect camera parking has started on my account

An incorrect camera parking has started on my account

Why do I see a parking session for a place I’m not at?

If you see an incorrect camera parking session on your account, it is typically due to a license plate misread, or that you quickly drove through the area (did not mean to park).

Note: We do not have access to camera footage to verify the event manually.

How to fix it:

  1. Do not try to delete the vehicle: You are restricted from removing a vehicle from your list if it has an active session.

  2. Our customer care team have to assist you with stopping the ongoing parking.