There are several reasons why you might have received a parking fine. Here are the points to check:
License Plate Number: Make sure you have entered the correct license plate number in the app. You can verify this directly on the parking screen before starting your session.
Zone Code: Ensure that you selected the correct zone code. It’s also important to check that the location provided by the app is accurate. Sometimes, your phone's GPS might be turned off, which can lead to incorrect positioning.
End of Parking Session: Your parking session may have ended without being extended. Check if your session was still active at the time of the fine.
Before contacting the parking operator, make sure the above points are not the reason for the fine.