Why did I receive a fine?

There are several reasons why you might have received a fine. Here are the points to check:

• License plate number: Check that you have registered the correct license plate number in the app. You can verify this directly on the parking screen before starting the session.

• Zone code: Make sure you selected the correct zone code. It is also important to verify that the location provided by the app is accurate. Sometimes, your phone's GPS may be disabled, which could cause an incorrect location.

• End of parking session: It is possible that your parking session was stopped without being extended. Check if your session was still active at the time the fine was issued.

Before contacting the parking operator, make sure the points above are not the cause of the fine.